Customers

PiP is currently in pilot phase.

PiP is currently in pilot phase with early village and sector conversations underway. As pilots progress, we will publish approved customer stories, outcomes, and implementation learnings.

Where we are today

Honest about stage, serious about proof.

We don't publish testimonials, logos or case studies we don't have. Rather than borrow credibility, we're focused on getting early pilots right, then sharing what genuinely worked, with each village's approval.

Why join now

Why join the pilot now?

  • Access from $6 per resident / month
  • Access to all Tier 1 features
  • Access to much of Tier 2 (Family + Reception)
  • Selected Tier 3 / premium tools while testing
  • Give live feedback and input
  • Shape PiP around your village's actual workflows
  • Possible custom modules or workflow improvements from your suggestions
  • A better chance of features shaped into the core product at pilot pricing

Villages that join during the pilot can influence the roadmap early. Suggestions that fit the wider product may become built-in modules or refinements. After launch, custom module requests may need to be quoted as standalone development work.

Broader access while testing

Pilot villages can access Tier 1, much of Tier 2, and selected premium tools while PiP is refined.

Your feedback shapes the roadmap

Real staff, residents and family feedback helps decide what gets improved, simplified or built next.

Possible module influence

Strong pilot suggestions may become PiP modules, workflow changes or village-specific refinements.

Better value than waiting

After launch, custom modules may be quoted separately. Pilot feedback has a better chance of being shaped into the product early.

As pilots progress

What we'll publish, once it's real and approved.

Approved pilot stories

A first village's journey from paper noticeboard to PiP Display Hub, shared with consent.

Implementation learnings

What worked, what we changed, and how rollout actually went in a working village.

Outcomes, not hype

Measured results from real use, published only when verified, never invented.

Screenshot-led proof

Real screenshots from the resident, family, staff and operator portals.

No published case studies or customer logos yet. This page will be updated as pilots progress and stories are approved for sharing.

Template

The case study format we'll use.

Village size: -

Problem before Pip: -

Modules launched: -

Rollout approach: -

Results: -

Quote: -

Screenshots: -

Lessons learned: -

Early pilot sites

Interested in becoming an early pilot site?

We're partnering with a small number of villages and operators to shape PiP in the real world. Talk to us about joining the pilot programme.