Resident Adoption

Adoption is not a feature. It is the product.

PiP removes the usual barriers that stop older residents from using village technology.

Close-up of an older resident's hand confidently tapping a large tile on the PiP home screen.

What makes adoption work.

No email required for residents

First name and a 4-digit PIN. That's normally it. Otherwise multi-factor authentication can be enabled.

Easily readable by default

Large text and large tap targets - not optional settings.

Visible before login

The Display Hub shows the village what's possible.

Family pull-through

Family activity gently encourages residents to look.

Staff-supported rollout

Trained champions help residents in person, not via email.

Familiar detail each day

No surprise updates. Calm and familiar.

Plan a resident-first rollout.