Resident Adoption
Adoption is not a feature. It is the product.
PiP removes the usual barriers that stop older residents from using village technology.

What makes adoption work.
No email required for residents
First name and a 4-digit PIN. That's normally it. Otherwise multi-factor authentication can be enabled.
Easily readable by default
Large text and large tap targets - not optional settings.
Visible before login
The Display Hub shows the village what's possible.
Family pull-through
Family activity gently encourages residents to look.
Staff-supported rollout
Trained champions help residents in person, not via email.
Familiar detail each day
No surprise updates. Calm and familiar.
