Easy to use every day
Large, clear navigation helps residents find activities, dining, notices, services and help without getting lost in the app.
The complete PiP experience
The whole village, calmly connected.
PiP Villages gives residents, families, staff and village operators one place to stay informed and get things done. Residents see a simple, easy-to-use app, while staff and management work from a full Command Centre.
- Designed for
- Retirement-village residents, families, staff and management
- Access model
- Operator-funded platform
PiP
Welcome to
Kōwhai Village
Your home
Good morning
My day
Activities
Dining
Front Desk
News
Help
A familiar PiP home page
4
connected experiences
One
shared source of truth
Full
Command Centre
The PiP range
Why it works
Simple for residents. Practical for the people running the village.
Residents should not have to hunt through noticeboards, emails and pieces of paper to find out what is going on. PiP puts everyday village information in one clear place and gives authorised staff the tools to manage it behind the scenes.
Families know what is happening
With the right permissions, families can receive useful updates without staff having to repeat the same information by phone or email.
Staff have one place to work
Tasks, handovers, requests and village updates are easier to follow when they are not spread across separate systems.
Managers can see the full picture
The Command Centre brings publishing, day-to-day operations and resident engagement into one view.
What you get
Everything a village needs in one place
A village can begin with the features it needs most, then add more as residents and staff become comfortable with the system.
Daily life
Daily Cuppa, news, newsletters, activities, RSVPs, dining and village information.
Connection
Groups, shared interests, photos, resident stories and family-facing updates.
Help and services
Front Desk, maintenance, transport, errands, suggestions and service requests.
Staff workflows
Tasks, handovers, rostering, incidents, training and operational coordination.
People and property
Resident, family, staff, villa and onboarding information, with access limited to the right people.
Command Centre
Publishing, permissions, reporting, automation and oversight across one village or a wider group.
How it is managed
The right view for each person
Residents, families, staff and managers each see what they need. Permissions keep private and operational information in the right hands.
Operator01
Across the organisation
Sets shared standards, permissions and content for all participating villages.
Village02
Local Command Centre
Manages local people, notices, activities, services and day-to-day work.
People03
Personalised home pages
Residents, families and staff each see the tools and information that apply to them.
The operator can keep important settings consistent while each village manages its own day-to-day information.
Choosing the right PiP
The same familiar PiP, set up for different groups.
Each version uses the same basic system. The features and level of administration change depending on who it is for.
| Compare | Explore | Communities | Villages | Clubs |
|---|---|---|---|---|
| Best for | Finding local information and useful ideas | Local activities, services and practical help | Village life and day-to-day operations | Communication across a club and its teams |
| Management | A small PiP content team | The community hub and approved partners | The village Command Centre | Club admins and team admins |
| Participation | Browse, discover and save useful items | Follow groups, join activities and ask for help | Book activities, make requests and stay informed | See notices, follow fixtures and manage teams |
| Access model | Intended to be free | Supported by the hub or local partners | Paid for by the village operator | Set up to suit the club |
How it can be funded
Paid for by the village operator
Pricing can be based on the size of the village, the features selected and whether PiP is being introduced at one village or across a wider group.
- Per-unit subscription model
- Setup and onboarding support
- Add more features over time
- Available for one village or a wider group
See how PiP could fit your village.
We can show you the resident app and the Command Centre that supports it.